It’s Common F*ING sense, Suzy…

In Blog, Hustle Podcastby Eric Byrnes

Was in Starbucks in Lake Tahoe the morning after Burning Man, and I’m not sure if I’ve ever seen a shit show like that in my entire Starbucks patron years… 

Beside the fact that it felt like we were in a 1969 time warp, I have never seen that many people BOMBARD an establishment. 

Inside, the workers were HUSTLING… There was a crew that was taking orders from the inside line, another crew dealing with the drive through and another executing the mobile orders. There must have been at least 50 mobile orders and I watched the machine continue to print more out every second. 

For as much chaos that was happening, it was impressive to watch the entire operation unfold… 

The workers handled themselves efficiently and effectively while maintaining a relative calm in the midst of an absolute f*cking STORM.

For the most part, the customers were civilized and waited patiently. It was obvious that the workers were busting their ass and any reasonable person would be able to understand the back up and delay in getting their coffee… 

Just as I thought all was well with the world, a girl came up to the counter, and in her bitchiest tone, said…

“Excuse me, my name is Suzy SuperSoft, where is my drink? It says on my phone that my mobile order is complete and it’s NOT on the counter.” 

The Starbucks worker responded…

“I’m sorry, we are a bit slammed right now and we have A TON of mobile orders that we are trying to get to… I’m sure yours will be coming up here shortly.” 

Suzy then responded…

“Well why does it say on my phone that it’s DONE? You guys shouldn’t say it’s done when it’s not done… And if it’s not done then I want to cancel my order.” 

The Starbucks worker responded…

“If you would like a refund you can wait in line and we will be happy to refund you.” 

This bitch then looked at the line and stormed out of the Starbucks exclaiming: “THIS IS A JOKE.” 

Here was a place that was clearly SLAMMED and doing their best to accommodate everybody as quickly as possible and she acted as if she was the only person in the world waiting for her coffee. 

Ironically, just seconds after she walked out…

“Suzy, your triple half caf, soy light foam 2 pump sugar free vanilla 135 degree caramel macchiato is ready.” 

Look, we all can get frustrated when we can’t get what we want when we want it, but when we are able to use COMMON SENSE, it will immediately allow us to adapt to any and all unusual circumstances… 

Lastly, I’d like to take a minute to thank Suzy for showing us why being a self-absorbed narcissistic whiny bitch does absolutely f*cking ZERO for anyone… EVER. 

-EB

 

P.S. I’m coming to Nashville on October 10th for a private, pre-release party for the LTP Tri Across America Documentary! Click here to RSVP on Facebook. Everyone except for Suzy SuperSoft is invited!